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991.
Delly Mahachi Lelokwane L. Mokgalo 《International Journal of Hospitality & Tourism Administration》2013,14(4):331-354
This study examines the factors influencing the adoption of renewable energy technologies at two hotels in Botswana. Interviews with key informants from Gaborone Sun and the Cumberland Hotel were used to collect the data for this study. The study was designed along the general conceptual model of the drivers and barriers of corporate “greening.” Narrative analysis was used to present the findings. Results point to the fact that the availability of the biogas and solar technology in Botswana, political leadership, financial benefits, the availability of a comprehensive environmental sustainability program, and strong environmental management values were the driving forces behind renewable energy adoption by the two hotels. The major barriers against biogas adoption by the Cumberland Hotel included lack of financial resources and limited waste. For solar energy adoption at Gaborone Sun, the main problem was lack of space for further expansion, which has also constrained the hotel’s efforts for wastewater recycling. These results have implications at both local and national levels. Environmental management strategies and values should drive the exploitation of renewable energy by local hotels. At the national level, results imply that the government should take a more responsive approach in facilitating the adoption of renewable energy plans by the corporate world. 相似文献
992.
This research investigates how consumers assess hotels’ corporate social responsibility (CSR) practices when writing online reviews. The study explores the CSR discourse in online reviews over a 10-year period, highlighting how CSR’s social and environmental dimensions relate to the main hospitality topics (experience, amenities, location, transactions, value). Based on a longitudinal automated text analysis covering 480,000 reviews across six European cities, the findings reveal that hotel customers have gradually begun paying more attention to CSR factors, particularly to social and environmental ones. However, the aggregate results suggest that the overall CSR consumer discourse is still very limited, although it does have important implications in terms of consumer emotions and hospitality dimensions. 相似文献
993.
This paper presents a theoretical model based on the Technology Acceptance Model combined with a perceived trust model. SPSS 23 and Amos 22 were used to analyze Chinese tourists’ responses regarding use of biometric technology in hotels and to assess whether their perception of trust – measured through five potential factors – affected their intention to use it. Chinese tourists traveling in Macau were recruited, and three types of biological identification technology were discussed. A total of 600 questionnaires were sent out, and 583 effective questionnaires were recovered. The results that in addition to perceived ease of use, other factors affected visitors’ perceptions of trust. The degrees of effectiveness, however, differed between the three biological identification technologies. Fingerprint technology was revealed to be the most trusted and accepted biometric technology. 相似文献
994.
This study is an attempt to develop a scale to measure expectations of buyer–seller working relationships on a cross-cultural basis in the hospitality industry. The focus is on North American and Asian hotel salespeople. The scale development drew from previous research in guanxi relationships, purchasing, and selling strategies. While the results did not support a reliable unidimensional scale that could distinguish between transactional and collaborative working relationships, the methodology did create a framework for further scale development. 相似文献
995.
Innovation capability is critical for the modernization and competitiveness of the hotel industry. This work analyzes the role of hotels' innovative culture, market orientation, and internal marketing as forerunners of innovation capability in hotels, as well as the effect of innovation capability on hotels' performance. The proposed conceptual model is evaluated through structural equation modeling using a sample of 256 Spanish hotels. The results reveal that innovative culture by itself is not a key driver of the hotels' innovation capability. However, internal marketing and market orientation mediate the innovative culture-innovation capability relationship. Innovation capability proves to enhance hotels' market results directly and indirectly through customer equity. Our findings offer hotel managers useful guidance to understand how innovation capability is built within the firm by combining the right organizational culture and practices. Additionally, our study reinforces the financial and non-financial benefits of innovation capability in hotels. 相似文献
996.
997.
论我国物流业发展所面临的机遇与挑战 总被引:2,自引:0,他引:2
长期以来,我国一直是重生产、轻流通,对物流业的发展缺乏足够的重视,致使物流业的发展严重滞后于社会经济的发展。目前,物流发展与管理对促进社会经济的发展和提高经济效益的重要性已日益被各级政府和企业所意识到。现代信息技术和物流技术的进步也为我国推行现代物流业的发展和物流的科学管理准备了充分的条件。 相似文献
998.
中英创意产业发展模式比较研究 总被引:1,自引:0,他引:1
创意产业的发展离不开模式的选择,通过对比中英创意产业在概念和发展模式上的不同,从而为中国创意产业发展模式的优化提供有益的启示。 相似文献
999.
ABSTRACTThis videography shows how consumers in the Reunion Island (France) promote a local Dodo beer towards an iconic status through their identity work. An alternative approach to Holt’s theorising on iconic brands is taken on two levels. First, the videography contributes by offering a non-American, postcolonial and creole aspect of a brand myth-making, as well as the ‘promotion’ of the brand by the local consumers and multi-ethnic community. Second, the consumers’ voice in citing the brand is examined (Nakassis, 2012. American Anthropologist, 114(4), 624–638.). Based on the findings, the citing of the brand happens in two different ways: when including it into personalised identity narratives and when producing new brand tokens, thus nurturing the brand ontology further. 相似文献
1000.
This article examines the role of small- and medium-sized multinational enterprises (MNEs) in the dynamic development of global production networks (GPNs) in the maritime industry. It studies the dynamism between subsidiaries of Norwegian maritime firms and regional actors and institutions in the Greater Shanghai Region of China from the perspectives of the subsidiaries. It argues that strategic coupling, recoupling and decoupling are partly the results of regional selection mechanisms. However, in the cases where the subsidiaries are embedded within the host region, the strategies and behaviour of MNEs are of decisive importance for the dynamic development of GPNs. 相似文献